Introduction
TwoPotGuide.co.za is committed to protecting your privacy. This Privacy Policy explains what information we collect when you visit this website, how we use it, who we share it with, and what rights you have over your personal information. It is written in plain language so you can understand it clearly.
By using this website, you agree to the collection and use of information in accordance with this policy. This policy is compliant with the Protection of Personal Information Act (POPIA), which governs the handling of personal information in South Africa.
Who We Are
TwoPotGuide.co.za is an independent South African personal finance website. For the purposes of POPIA, we are the responsible party in relation to any personal information collected through this site. If you have any questions about this policy or how we handle your information, you can contact us through our contact page.
What Information We Collect
We collect two types of information when you use this site: information you provide to us directly, and information collected automatically through your use of the site.
Information you provide directly: If you contact us through our contact form or by email, we collect your name, email address, and the content of your message. We use this solely to respond to your query. We do not add you to any mailing list without your explicit consent.
Information collected automatically: When you visit TwoPotGuide.co.za, certain technical information is collected automatically. This includes your IP address, the browser and device you are using, the pages you visit on this site, the time and date of your visit, and the website that referred you to ours. This information is collected through cookies and third-party analytics tools and is used to understand how visitors use the site so we can improve it.
Cookies
This website uses cookies. Cookies are small text files placed on your device when you visit a website. They help the website function properly and allow us and our advertising partners to understand how you use the site.
We use the following types of cookies on this site. Strictly necessary cookies are required for the site to function and cannot be turned off. Analytics cookies, primarily through Google Analytics, help us understand visitor behaviour in aggregate. These cookies do not identify you personally. Advertising cookies are placed by Google AdSense and allow Google to display relevant advertisements based on your browsing history and interests. These are third-party cookies governed by Google’s own privacy policies.
You can control and manage cookies through your browser settings. Most browsers allow you to refuse cookies or delete cookies already stored on your device. Note that disabling cookies may affect the functionality of some parts of this website. You can also opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on, available at tools.google.com/dlpage/gaoptout.
Google Analytics
We use Google Analytics to collect anonymised information about how visitors use this website. Google Analytics collects data such as how many people visit the site, which pages are most popular, how long visitors spend on each page, and which websites refer visitors to ours. This information helps us improve the content and structure of the site.
Google Analytics uses cookies to collect this data. The data collected is anonymised and does not personally identify you. We do not combine Google Analytics data with any personally identifiable information. For more information on how Google processes this data, visit policies.google.com/privacy.
How We Use Your Information
We use the information we collect for the following purposes: to operate and improve the website and its content; to respond to queries submitted through our contact form; to understand how visitors use the site through aggregated analytics; and to display relevant advertising through Google AdSense.
We do not sell, rent, or trade your personal information to any third party. We do not use your personal information for direct marketing without your consent.
Sharing Your Information
We share data with the following third parties in connection with operating this website. Google LLC receives anonymised usage data through Google Analytics and may receive cookie data in connection with AdSense. Both are subject to Google’s own privacy policies. If you contact us, your message and contact details are stored in our email system and are not shared with any third party.
We may disclose personal information if required to do so by law, or if we believe in good faith that such disclosure is necessary to comply with legal obligations, protect our rights, or protect the safety of our users or the public.
Data Retention
We retain personal information only for as long as is necessary for the purposes described in this policy. Contact form submissions and email correspondence are retained for a reasonable period to allow us to respond and maintain records of our communications. Analytics data is retained in accordance with Google’s default data retention settings, which you can review in the Google Analytics documentation.
Your Rights Under POPIA
As a data subject under South Africa’s Protection of Personal Information Act (POPIA), you have the following rights: the right to know whether we hold personal information about you; the right to access that personal information; the right to request correction of inaccurate personal information; the right to request deletion of your personal information in certain circumstances; and the right to object to the processing of your personal information.
To exercise any of these rights, please contact us through our contact page. We will respond to your request within a reasonable time frame and in accordance with POPIA requirements. If you are not satisfied with our response, you have the right to lodge a complaint with the Information Regulator of South Africa. The Information Regulator can be contacted at inforegulator.org.za.
Children’s Privacy
TwoPotGuide.co.za is intended for adults who are members of South African retirement funds. We do not knowingly collect personal information from persons under the age of 18. If you are a parent or guardian and believe your child has provided personal information through this site, please contact us and we will take steps to delete that information promptly.
Security
We take reasonable technical and organisational measures to protect the personal information we hold from unauthorised access, disclosure, alteration, or destruction. Our website uses HTTPS encryption to protect data transmitted between your browser and our server. However, no method of transmission over the internet is completely secure, and we cannot guarantee the absolute security of your information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. The date at the top of this page reflects when the policy was last revised. We encourage you to review this policy periodically. Your continued use of this website after any changes are posted constitutes your acceptance of the revised policy.
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us through our contact page.
TwoPotGuide.co.za complies with the Protection of Personal Information Act 4 of 2013 (POPIA). Our Information Officer can be contacted via the contact form on this website.